Terms & Conditions

1. Introduction

Welcome to TELOBITE COMMUNICATION PRIVATE LIMITED. These Terms & Conditions govern your access to and use of our website, platform, APIs, communication services, and related products.

By accessing or using our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Definitions

For the purpose of these Terms & Conditions:

• "Company" refers to TELOBITE COMMUNICATION PRIVATE LIMITED.
• "Services" refers to the communication platforms, APIs, software, solutions, and related services provided by TELOBITE COMMUNICATION PRIVATE LIMITED.
• "Customer" or "You" refers to any individual or organization accessing or using our services.
• "Platform" refers to our website, dashboard, APIs, software, and associated systems.

3. Use of Our Services

You agree to use our services only for lawful business and communication purposes and in accordance with applicable laws and regulations.

You are responsible for ensuring that all messages, communications, content, and information sent through our services comply with applicable laws, regulations, industry standards, and third-party platform policies.

You must not use our services to distribute unlawful, fraudulent, misleading, abusive, harmful, or otherwise prohibited content.

4. Account & Access

Certain services may require you to create an account or provide business and contact information.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

You agree to provide accurate and up-to-date information when registering for or using our services.

5. Messaging & Communication Services

Our platform may enable communication through channels including SMS, WhatsApp, RCS, Voice, Email, and other supported communication technologies.

You are responsible for obtaining all necessary permissions, consents, and authorizations before contacting recipients through our services.

You must respect recipient preferences and applicable communication, privacy, anti-spam, and marketing regulations.

6. Prohibited Activities

You may not use our services to:

• Send fraudulent, deceptive, or misleading communications.
• Distribute malware, harmful code, or malicious content.
• Send unsolicited communications where prohibited by applicable law.
• Impersonate another person, organization, or brand.
• Violate the intellectual property or privacy rights of others.
• Circumvent or interfere with security measures, systems, or service limitations.
• Use the services for any unlawful or prohibited purpose.

7. Fees & Payments

Certain services may be provided on a paid basis. Applicable pricing, usage charges, billing cycles, and payment terms will be communicated to you through the relevant service agreement, order form, or pricing information.

You agree to pay all applicable charges associated with your use of paid services within the specified payment period.

8. Third-Party Services

Our services may integrate with or depend on third-party platforms, networks, carriers, applications, or communication providers.

Your use of such third-party services may be subject to their own terms, policies, and requirements. TELOBITE COMMUNICATION PRIVATE LIMITED is not responsible for terms or policies that are controlled by third parties.

9. Intellectual Property

All content, software, designs, trademarks, logos, technology, documentation, and materials provided by TELOBITE COMMUNICATION PRIVATE LIMITED are owned by or licensed to the company and are protected by applicable intellectual property laws.

You may not copy, modify, reproduce, distribute, sell, or create derivative works from our intellectual property without prior written permission.

10. Confidentiality

Each party agrees to protect confidential information received from the other party and to use such information only for purposes related to the services or business relationship.

11. Service Availability

We strive to maintain reliable and secure services. However, service availability may occasionally be affected by maintenance, technical issues, network interruptions, third-party providers, or circumstances beyond our reasonable control.

We do not guarantee uninterrupted or error-free availability of every service at all times.

12. Suspension or Termination

TELOBITE COMMUNICATION PRIVATE LIMITED may suspend or terminate access to services where we reasonably believe that you have violated these Terms & Conditions, applicable laws, third-party policies, or created a risk to our systems, customers, or users.

You may discontinue your use of the services at any time, subject to any applicable contractual obligations.

13. Disclaimer

Our services are provided subject to applicable service agreements and availability. To the maximum extent permitted by law, TELOBITE COMMUNICATION PRIVATE LIMITED makes no warranties beyond those expressly stated in the applicable agreement.

14. Limitation of Liability

To the maximum extent permitted by applicable law, TELOBITE COMMUNICATION PRIVATE LIMITED will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to the use of our services.

Any limitations of liability applicable to a particular service may also be governed by the relevant commercial agreement between the parties.

15. Indemnification

You agree to indemnify and hold harmless TELOBITE COMMUNICATION PRIVATE LIMITED, its affiliates, employees, and representatives from claims, damages, liabilities, and expenses arising from your misuse of the services, violation of these terms, or violation of applicable laws or third-party rights.

16. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our services, business practices, or applicable requirements.

Updated terms will be published on this page with a revised effective date. Your continued use of our services after changes are published constitutes acceptance of the updated terms.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which TELOBITE COMMUNICATION PRIVATE LIMITED is registered, unless otherwise agreed in writing.

18. Contact Us

If you have questions regarding these Terms & Conditions, please contact us using the information below.